Privacy policy

The Quebec City German Christmas Market (Marché de Noël allemand de Québec, hereinafter called the MNAQ) pays particular attention to the protection of privacy. The MNAQ treats the privacy of your personal information very seriously, and commits to respect the confidentiality of the information collected via its website (hereinafter called Website) and its mobile application (hereinafter called Mobile App).

The MNAQ is committed to respect, in accordance with applicable laws, its obligations concerning the collection and processing of personal and confidential information obtained in the course of operating a business.

This personal information protection policy (hereinafter called the Policy) describes the information that the MNAQ may collect from you as part of its activities, the purposes for which the information is collected, the use that we we do and the circumstances under which this information may be passed on to third parties. In addition, this Policy sets out the rights available to you regarding the collection, use and disclosure of your personal information. The MNAQ commits not to collect, use or communicate your personal information other than in accordance with this Policy and the laws applicable in Canada and Quebec.


When you browse the Website or the Mobile App , whether you are logged into an account or not, you accept the terms and conditions of this Policy. If you continue to use the Website and the Mobile App after a new version of this Policy has been posted, you consent to the changes and will be bound by them. By providing us with your information, you consent to its collection and use as set out in this Policy.


The MNAQ may obtain personal information from you when you complete an exhibitor registration form, update your exhibitor profile or communicate with us by phone, email or via the form on the Website.
For more information on the protection of your personal information and your related rights, you can contact the Office of the Privacy Commissioner of Canada or the Commission for the Protection of Privacy of Quebec.


The MNAQ Website,, uses cookies and other related technologies (for simplicity, all these technologies are referred to as cookies). Cookies are also placed by third parties used to collect statistics.

What is a cookie?

A cookie is a small file sent by the pages of the Website and stored by your browser on the hard drive of your computer or other device. The information stored there may be sent back to our servers or the servers of the relevant third parties on a subsequent visit.

What is a script?

A script is an element of code used to make the Website work correctly and interactively. This code is executed on our server or on your device.

What is a web tag?

A web tag is a small piece of invisible text or image used to track traffic and store various data relating to the use of the Website .

Third parties

The MNAQ uses the services of third parties who place cookies, particularly Google. The MNAQ cannot guarantee that these third parties manage your personal data in a reliable or secure manner. These parties should be considered independent data controllers. It is recommended that you read the privacy statements of these companies.

Statistics monitoring cookies

The MNAQ uses statistics monitoring cookies to optimize the experience of Users on its Website and its Mobile App. With these cookies, the MNAQ obtains observations on the use of its Website and its Mobile App.

Marketing / tracking cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to display advertising or to track the user across the Website or across multiple websites for similar marketing purposes.


When you visit the MNAQ Website for the first time, a pop-up window with an explanation of cookies will be displayed. By clicking I Agree to close this pop-up, you agree to our Terms of Use and Privacy Policy. If you disagree with the Terms of Use or the Privacy Policy, please stop using the Website and/or Mobile App immediately. 

You can also deactivate the use of cookies by your browser, but please note that the Website may no longer function correctly.

Enabling, Disabling and Deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies should not be placed. Another option is to change your browser settings to receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that the MNAQ Website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you revisit the Website .

Your rights regarding your personal data

You have the following rights regarding your personal data:

  • You can send a request for access to your personal data processed by the MNAQ ;
  • You can object to the processing of your personal data;
  • You can request an overview, in a commonly used format, of the data processed about you;
  • You can request the correction or deletion of the data if they are incorrect or if they are no longer up to date.
  • You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  • You have the right to complain to our organization about any non-compliance with PIPEDA and, if the problem is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact the MNAQ using the contact details of the person at the bottom of this Policy. If you have a complaint about how the MNAQ handles your data, we would like to hear about it.

Your personal information can be collected through a form on the Website :

  • Contact form on the Contact Us page
  • Registration form for exhibitors
  • Newsletter subscription

The MNAQ may use your personal information to:

  1. Keep in touch with you, answer your questions, send you information and provide you with personalized service;
  2. Communicate with you by email and send you advertising material or additional information about the MNAQ , surveys and news;
  3. Confirm your registration as an exhibitor at the MNAQ, when you have completed the registration form as an exhibitor.

Your information is also collected through the interaction that may be established between you and our Website or Mobile App, and may be used for the following purposes:

  • Analytics and statistics (Google Analytics)
  • Customer contact (contact form, emails or newsletters)
  • Email exchanges (MailChimp)


The MNAQ uses third-party services as part of the management of its Website and its Mobile App. Under no circumstances is the MNAQ responsible for any harm that may arise from these third-party services. To know the conditions of use of these services, we invite you to consult their respective terms of use and policies. Below is the list of third-party services used:

Google Analytics (Google Inc.) is a free website traffic analysis service that uses the data collected to track and analyze the use of the Website.

MailChimp (The Rocket Science Group, LLS.) is an email address management and message sending service. It allows you to manage the subscription and unsubscription to our newsletters.


The MNAQ collects certain information during exchanges between your computer and its server. This mainly concerns the following information:

  • Your IP address (example: 123.456.789.012);
  • The pages visited and requests made on the site;
  • Date and time you accessed these pages.

Most of the information transmitted automatically does not make it possible to know your identity. They are only collected due to technological requirements inherent in Internet browsing.


The MNAQ commits not to sell or share the personal information collected.

Unless otherwise stated in this Policy, the personal information you provide will not be passed on to third parties without your permission.

In the event that the MNAQ takes part in a merger, acquisition or any other form of sale of assets with another organization, the personal information that we have collected will be part of the assets transferred to this other organization. The MNAQ commits to guaranteeing the confidentiality of your personal data and to inform you before these are transferred or subject to new rules of confidentiality. If you do not want your personal information to be used by that other organization, you can ask that organization to delete it.


The MNAQ complies with the requirements of the Canadian Anti-Spam Legislation (CASL). An unsubscribe link is at the bottom of all emails sent by the MNAQ. To unsubscribe from our electronic communications mailing list, you can also send a request by email to .


The personal information collected by the MNAQ is kept in a secure environment. The MNAQ has adopted appropriate measures to preserve the confidentiality of personal information and to protect it against loss or theft, as well as unauthorized access, communication, reproduction, use or modification. The MNAQ takes into account, in particular, their sensitivity and the purposes for which they are used. In addition, the MNAQ requires that each employee, agent or representative comply with this Policy.

To ensure the security of your personal information, the MNAQ uses the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Content manager access management — authorized persons only
  • Computer backup
  • Username/password for logged in users
  • Sensitive data encryption (e.g. password)
  • Canadian servers

The MNAQ is committed to maintain a high degree of confidentiality by integrating the latest technological innovations to ensure the protection of your personal data and prevent it from being consulted, used or disclosed without authorization.

The MNAQ is committed to inform you by email of any security breach leading to unauthorized access to your personal data, as soon as possible.


You can exercise the rights conceded by this Policy or address any other question or complaint concerning the practices of the MNAQ in regards to the protection of personal information by contacting the MNAQ :

Contact name: Olivia Lexhaller



The MNAQ reserves the right to modify this Policy at any time, at its sole discretion. Any changes that may affect how we manage your personal information will be posted here.

The MNAQ requests that its users read the updated version of the Policy. If you object to any changes to this Policy, please cease all use of the Website and Mobile App. Your continued use of these services after a new Policy becomes effective constitutes your acceptance of it.

This page was last modified on September 10, 2023.